Returns & Exchanges

At Thrift+, we want you to love your pre-loved finds, so we offer a hassle-free 30-day return policy on all items. If your purchase isn't quite right, simply send it back to us in its original condition for a full refund.

1

Register Your Return

Log into your Thrift+ account, navigate to your order history, and select the items you wish to return to generate a unique return code.

2

Pack Your Items

Carefully place the items back into their original packaging or a secure mailing bag, ensuring the Thrift+ tags remain attached.

3

Drop Off Your Parcel

Print your prepaid shipping label and drop the package off at any authorized courier point or local collection locker.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing